ZAPTRIQ AI · CUSTOMER POLICIES

Privacy Policy

How information is used when you visit, purchase and use Zaptriq AI.

Effective date: 4 October 2026

Who this policy covers

Zaptriq Ai Brahmastra Private Limited operates Zaptriq AI at zaptriq.ai. This policy covers visitors, people who contact us, and customers who purchase or use a Zaptriq AI business account. Connected services and payment providers also have their own privacy policies.

Information involved

  • Contact and account information: name, email address, phone number, workspace name and information you provide when seeking support or booking a demonstration.
  • Purchase information: selected plan, billing details you provide, payment status, transaction references and refund records.
  • Workspace information: business content, contacts, campaign information and other data you choose to enter or connect while using platform features.
  • Technical information: browser/device information, IP address, logs and cookies or similar storage used by the website, login platform and checkout.

Payment credentials are entered in the payment-provider checkout. Do not send passwords, card PINs, CVVs or OTPs to our support team.

Why information is used

Information is used to create and administer accounts, provide the features you request, confirm payments, deliver access instructions, assist with support and refunds, maintain security, prevent misuse and meet applicable legal, accounting and record-keeping obligations. We use your contact details for service communications. Promotional communications should respect your preferences; contact us to opt out.

Service providers and connected services

Information needed to deliver a requested function may be processed by hosting, platform, email, support, authentication and payment service providers. Payments are processed through Razorpay; see Razorpay’s Privacy Policy. The linked checkout collects the details needed to create your account and complete the purchase.

If you enable integrations such as WhatsApp/Meta, email, advertising, a calendar or your own payment gateway, the information required for that integration is shared with the relevant provider under its terms. We may also disclose information where required by law or necessary to address fraud, misuse or a legal claim.

Cookies and external resources

The login platform and checkout may use cookies or similar storage for sessions, security and essential functionality. This public website loads fonts and images from external delivery services; those services receive the network information required to deliver the resource. Your browser can block or delete cookies, although doing so may affect login or checkout. Follow the privacy choices offered by connected services.

Retention and security

Information is retained as needed to provide the service, administer your account, resolve disputes and meet applicable legal or accounting obligations. An account-closure or deletion request may not remove records we are required to retain. Public website and checkout connections use HTTPS. No online system can guarantee absolute security; report a suspected account compromise promptly and keep your credentials private.

Your choices and requests

Contact zaptriq@gmail.com to request access to or correction of your account information, ask about deletion or account closure, withdraw optional communication preferences, or raise a privacy complaint. We may need to verify your identity before acting. Requests are handled subject to applicable law and required record retention.

If a business using Zaptriq AI has collected your information through its own forms, store or campaigns, contact that business about its use of your data. Our customers are responsible for their own notices, lawful collection and marketing permissions.

Updates and contact

Material changes will be reflected on this page with an updated effective date. For privacy questions or complaints, contact:

Zaptriq Ai Brahmastra Private Limited

Registered Address
D 9, Ground Floor, Sector 3, Noida, Gautam Buddha Nagar, Uttar Pradesh, India 201301

Corporate Office
Bhutani Alphathumb, Tower A, Noida, Sector 90, 201305

Email: zaptriq@gmail.com
Phone: +91 91996 48400

WhatsApp us